The CNL contains your new address, old address, the start date for mail forwarding, and a confirmation code. You will only need to respond to the letter if the new address is incorrect or you did not request a COA.įinally, up to five business days after your listed move-in date, you will receive a Customer Notification Letter (CNL) or a Welcome Kit. This letter is to confirm that the COA is correct and valid. Once the form is submitted, you will receive (at your old address, before your indicated move date) a Move Validation Letter (MVL). You will also be requested to show identification (such as a driver’s license) while filling out this form.
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